You can delete your Blati account and the information linked to it at any time, from the app or by writing to us.
From the app
Profile → Delete account, then confirm with your password. The account is deleted at once.
Without the app
- Write to us with the words “Delete my account” and the phone number of your account.
- We may ask you to confirm from that phone number, so that nobody else can delete your account.
- We delete the account and confirm it to you, within 30 days at most.
Write to us at support@blati.app.
What is deleted
Your account and your profile (name, phone number, photo, addresses, craft and area), your messages, the photos and videos of your requests, and your sessions.
What is kept
The records of completed jobs (dates, service, amounts, invoices and platform fees), without your name or phone number, for as long as the law requires. If a job is in progress, or a craftsman still owes fees, the account is deleted once the job is closed and the fees are settled.